Pivotal Solutions

Client work

Client Work: How We Help Businesses Grow

Real engagements. Client names stay private until a client approves sharing — here's what we worked on, where it stands, and what changed.

Fractional COO · 2026 (ongoing)

Online mental-health platform

Challenge

A growing subscription business with paid ads, an affiliate program, an outside development team and a content library — and no single operating rhythm tying them together.

  • ImplementedA weekly business review with one agenda and clear owners for every action
  • ImplementedA simplified KPI dashboard focused on revenue, ad spend and churn
  • ImplementedTargeted affiliate partner outreach and a finalized marketing-asset kit for active partners
  • ImplementedA knowledge-base content process with SEO rules (no keyword stuffing) and internal linking
  • In progressA launch marketing plan for a new program
  • In progressSubscriber-retention email flows

Outcome

Decisions now happen in one weekly rhythm, with owners and follow-ups visible to the whole team.

Growth strategy coaching · May–July 2026 · Completed

Leadership & talent consultancy

Challenge

Great expertise, but offers that were hard to explain, networking spread too thin, and growth goals without a weekly system behind them.

  • ImplementedPackaged services clients can understand at a glance — three clear offers for leadership teams
  • ImplementedA forwardable referral email template and a target-contact list
  • ImplementedA client scorecard to track relationships and follow-ups
  • ImplementedA weekly operating rhythm for pipeline and business development
  • ImplementedA focused event and referral follow-up strategy

Outcome

A packaged offer set and a weekly growth routine the team adopted.

Volunteer mentor & workshop leader · 2024–2025 · Completed

EforAll Northwest Arkansas

Challenge

Early-stage entrepreneurs who need clear goals and practical next steps.

  • ImplementedGoal-setting workshops for entrepreneur cohorts
  • ImplementedOne-to-one mentoring
  • ImplementedGraduation keynote (Spring 2025)

Outcome

Founders leave with goals they can act on the following week.

Client names are shared only with permission. Stories describe the work and its status; we don't publish client financials.

How an engagement works

  1. 01

    Diagnose

    MOVE · Map

    Get honest about where the business is and where it needs to go.

  2. 02

    Prioritize

    MOVE · Organize

    Choose the few priorities that matter and give each one an owner.

  3. 03

    Build the system

    MOVE · Validate

    Test the plan with real numbers and real customers before scaling it.

  4. 04

    Run the weekly rhythm

    MOVE · Execute

    One agenda, clear owners, visible follow-ups — every week.

  5. 05

    Review & raise the bar

    MOVE · Elevate

    Check progress honestly and lift the standard for the next quarter.

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